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Distance Sales Agreement


This contract has been issued in accordance with the Regulation on the Application Procedures and Principles of Distance Contracts published in the Official Gazette No. 25137 dated 13.06.2003, on the basis of the obligation to conclude contracts for sales realized on the internet and as follows:


The subject matter of this agreement covers the rights and obligations of the parties pursuant to the provisions of the Regulation on the Application and Principles of the Law-Distance Contracts on the Protection of Consumers numbered 4077 regarding the sale and delivery of the product, the qualities and sales price of which the seller sells to the buyer.



Barbaros Hayrettin Pasa Mah. 1992 Sok. Vetrocity Residence no: 16/219 Esenyurt / Istanbul

Phone: 0212 9995606E Mail:


Customer as a member of the shopping site. Address and contact information used while members shall prevail.


It consists of the type, quantity, brand / model, color, number, sales price, payment method and the information at the end of the order.


4.1. The PURCHASER declares that he has read and informed all preliminary information regarding the basic characteristics, sales price and payment method and delivery of the products or products mentioned in Article 3 of the contract and that he has given the necessary confirmation electronically. 4.2. The product or products subject to the contract shall be delivered to the buyer or the person / organization at the address indicated within the period specified in the preliminary information, depending on the distance of the Buyer's place of residence for each product provided that it does not exceed the legal 30-day period. This period may be extended to a maximum of 10 days, provided the Buyer is notified in advance. 4.3. If the product subject to the contract is to be delivered to another person / organization from the Buyer, Sultan Eşarp cannot be held responsible for not accepting the delivery of the person / organization to be delivered. 4.4. PLUS GROUP IMPORT EXPORT AND CONSULTING JOINT STOCK COMPANY

is responsible for the delivery of the contracted product in a robust, complete, conforming with the specifications specified in the order and with warranty documents and user manuals, if any.

4.5. For the delivery of the contracted product, the signed copy of this contract must be delivered to PLUS GROUP IMPORT EXPORT AND CONSULTANCY JOINT STOCK COMPANY and the price must be paid in the form of payment preferred by the Buyer. If for any reason the price of the product is not paid or canceled in bank records, is deemed to be free from the obligation to deliver the product.

4.6. If the credit card of the Buyer or the bank or participation bank does not pay the price of the product to for unfair or unlawful use by unauthorized persons after the delivery of the product, the shall be delivered within 3 days, provided that the Buyer has been delivered to him. a is mandatory. In this case, the shipping costs belong to the Buyer.

4.7. If is unable to deliver the contracted product within due time due to force majeure or extraordinary conditions such as weather opposition, disruption of transportation, the is obliged to notify the Buyer. In this case, the buyer may use one of the rights to cancel the order, to replace the contracted product, if any, and / or postpone the delivery period until the elimination of the blocking condition. In case the buyer cancels the order, the amount paid shall be paid to him within 7 business days in cash and at once.

8.4. Defective or defective products of the products sold with the warranty certificate or not, can be sent to for the necessary repair within the terms of the warranty. If sent, the expenses of the cargo are covered by PLUS GROUP IMPORT EXPORT AND CONSULTANCY JOINT STOCK COMPANY.

4.9. In the event of payment of the order placed on the Site, the Buyer shall be deemed to have accepted all the terms of this agreement.


The buyer has the right to withdraw within 7 days from the delivery of the contracted product to him or to the person / organization at the address indicated. In order to exercise the right of withdrawal, within this period, PLUS GROUP IMPORT EXPORT AND CONSULTANCY JOINT STOCK COMPANY must be notified by fax, e-mail or telephone and the product must not be used in accordance with the provisions of the relevant article. If this right is exercised, it is mandatory to return the original copy of the cargo delivery document indicating that the product delivered to the 3rd party or Buyer is sent to The product price is returned to the Buyer within 15 days following the receipt of these documents. If the original invoice is not sent, VAT and other legal obligations, if any, cannot be returned. In bundles (where multiple products are grouped together and sold at once), products cannot be returned alone, all